• Research

2019 – 2021

Trust Through Trickery: Platform Design, and Online Harassment Facing Journalists

Funding

  • Harvard Kennedy School

Type

  • Publication

Themes

  • Dark Patterns
  • Design

The design of these platforms matters. Trust Through Trickery looks at design in the context of harassment. Inspired by dark patterns research, we ask: Do design elements lure users into a dangerous, false sense of trust online? As a published report, Trust Through Trickery breaks down the design elements that foster trust, and how trust was defined by various platforms. It speaks to the disconnect between definitions of trust used by those who build platforms and those who use them.

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